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DigiDent Solutions Strategic Technology Center (Product Engineering Services) is an organization built with a vision of being a Center of Excellence (CoE) for our customers. We offer a complete line of end-to-end engineering services from business technology strategy, pre-architecture services, all the way to implementation, QA, roll out, and post roll out services. These services are designed to enable our customers experience fluid growth, gain competitive advantage and lower Total Cost of Ownership (TCO) of their application engineering processes.
Product Engineering
Our customers count on us to bringing more than technology expertise to solve their complex business problems. DigiDent Solutions Strategic Development Center (SDC) is responsible of taking our customer's business problems, and coming up with unique, creative solutions leveraging our experience in various industry verticals and technology domains. We find ourselves pushing the limits of technology, developing product road maps, under extremely aggressive time lines in order to give our customers the edge that they need to stay competitive in the marketplace.
Application Development
DigiDent Solutions application development services enable you to manage today's evolving business and technology challenges by defining, designing and building applications tailored to meet your business requirements. Our high quality application development services offer, very flexible, modular, and easy to maintain applications that meet your requirements. We follow industry best practices to mitigate risk and manage application delivery within the budget.
Application Maintenance
DigiDent Solutions application maintenance services help you get the best out of your existing IT applications. These services include maintenance as well as enhancement services and are delivered using the DigiDent's Solution Delivery Model. Our Application Maintenance staff specializes in adding value to our customer's business by rapidly owning an application developed by some other party, and maintaining it.
Application Modernization
DigiDent Application Maintenance Services are closely knit with our Application Modernization Services. A lot of our customers start off with maintaining their existing applications, before initiating a modernization effort. The knowledge gained during maintenance phase helps us tremendously with trying to upgrade the application to newer technology stack. This effort is almost always more efficient when the customer has gone through a period where DigiDent Solutions was maintaining the application that is being modernized. Application modernization services help modernize legacy systems to enhance flexibility, mitigate risk, minimize disruption and lower costs. We enable you to address legacy system issues such as multiple technology platforms, high cost of maintenance, unsupported systems, shrinking employee expertise, lack of integration and web capabilities. The services provide a framework to help you choose from different modernization methods including web enablement, re-engineering, re-evaluating deployment methodologies, re-hosting, technology stack modernization and new development. They are delivered using the Solution Delivery Model.
- Web Enablement
- Re-Engineering
- Application Deployment
- Technology Stack
- Business Process Modernization
Application Management
DigiDent Application Management Services provides a highly customizable enterprise-centric framework for managing your applications based on service-level agreements (SLAs) that support your everyday service requirements, as well as your longer-term application management strategy. A team of dedicated professionals is assigned to your specific requirements, headed by an account manager. You get access to a first-line, skilled service desk team for any application management escalations. Your SLA covers system help, system control, customization care, and IT management.
Some salient features of DigiDent Solutions' Application Management Services are
- Gain guaranteed availability of skilled people
- Get a single point of contact for system and application management
- Monitor all components – Early Warning
- Improve management of daily operational systems
- Solve Technical Incidents and Problems
- Backup & Restore Management
- Install routine software patches and feature packs
- Improve continuity
DigiDent Solutions Application Management Services assures consistent uptime and top performance through Service Level Agreements tailored to the specific needs of your business. You can choose an ideal mix of services and support.
- Operations Support
- Production Support
- Release and Change Control Support
Application Performance Management
In today’s fast paced business world, enterprises expect their applications to keep up with the business pace. Our application performance related services are designed to ensure that your enterprise applications work harder for your business. Our Performance experts have the technical depth to tune your applications such that you will encounter a marked increase in performance.
High Availability Management
Enterprises seek high availability solutions for critical e-business applications since business processes depend on IT infrastructure. A world-class end-user application experience impacts customer satisfaction and business growth. Continuous availability of critical applications is a business imperative as companies can lose customers as a result of a breakdown in applications. DigiDent Solutions High Availability services address your needs for high availability. Our cost-effective services are conceptualized, designed and implemented based on industry’s best practices and solutions offered by vendors.
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